FAQS

WHAT SHIPPING METHODS ARE AVAILABLE?

All orders are shipped via UPS or USPS. Some items(ex. perfumes, Hand Sanitizers) are shipped via UPS only.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

All orders are processed and shipped from California, United Sates. Most orders before 11 AM PST(Pacific Standard Time) will be shipped same day.

For Domestic(United States):

• USPS First Class Package: 4 ~ 6 Days
• USPS Priority Main: 2 ~ 3 Days
• UPS 2nd Day Air: 2 Days
• UPS 3 Day Select: 3 Days
• UPS Ground: 2 ~ 5 Days

DO YOU SHIP INTERNATIONALLY?

Yes. we ship via USPS or DHL. Unfortunately, some items(ex. perfumes, Hand Sanitizers) are not shipped internationally.

WHAT PAYMENT METHODS ARE ACCEPTED?

IS BUYING ON-LINE SAFE?

KBeautynet.com is hosted and serviced by shopify. Shopify is one of largest and most reliable E-commerce platform.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No. You can place order as guest.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

You can send email at hello@kbeautynet.com. You will get response within 1 ~ 2 business day.

HOW CAN I CANCEL OR CHANGE MY ORDER?

You can request to cancel your order as long as the order is not shipped. However, we cannot guarantee any order adjustments requested if the order is being ready to be shipped. Please follow below instruction:

- Login to your account
- Go to Order History page and click the order number containing the item(s) you wish to cancel
- Check the box next to the item(s) you intend to cancel located at the bottom of the page
- Select the reason for the cancel and fill out any comment if you would like
- Submit the cancel request

HOW DO I TRACK MY ORDER?

You can check order status and track your order.

- Login to your account
- Go to Order History page and click the order number.